
FAQ
FAQ
We’re Here to Help. Find quick answers to the most common questions about our products, customization, ordering, shipping, and after-sales support.
Products
What products do you mainly manufacture?
We specialize in rubber and plastic traffic safety products across 12 core lines: traffic cones, cable protectors, car wheel stoppers, wheel chocks, convex mirrors, speed humps, corner guards, warning posts, safety crash buckets, noise reduction boards, kerb ramps, wall protectors, water-filled barriers, and anti-glare bollards.
What materials do your traffic cones use?
We offer PVC, PE, PP, and recycled rubber cones. PVC is flexible and rebounds after vehicle impact — ideal for high-traffic roads. PE is lighter and more economical for parking lots and events. We recommend by climate and use case.
Do your cones come with reflective tape?
Yes. Standard cones ship with high-intensity prismatic or engineer-grade reflective collars. We also supply cones without tape, or with custom-printed collars carrying your brand.
What heights do your traffic cones come in?
Standard heights are 300mm, 450mm, 500mm, 700mm, 750mm, 900mm, and 1000mm. Ring-top and grab-handle versions are available for 500mm, 750mm, and 1000mm. Custom heights on request.
Are your products suitable for extreme temperatures?
Our products are formulated for −40°C to +70°C service. Rubber compounds stay flexible in cold climates, and UV stabilizers prevent fading and cracking in high-sun regions. Tell us your destination climate and we’ll match the compound.
Ordering & MOQ
What is the minimum order quantity (MOQ)?
For standard products, we keep low MOQs to support small trials and distributor samples — often as low as 100–200 pieces per SKU. For customized products, MOQ varies by complexity and material. Contact us with your specs for an exact figure.
Can I order samples before a bulk purchase?
Yes. We strongly recommend sampling. Standard samples ship within 3–5 business days; custom samples take 2–4 weeks. Sample cost is usually credited against your first bulk order.
What payment terms do you accept?
T/T (30% deposit, 70% before shipment) is standard. L/C at sight is accepted for orders above USD 20,000. PayPal and Western Union are available for samples and small orders. Long-term partners may qualify for open terms.
How long is your production lead time?
Standard products: 7–15 days depending on quantity. Customized products: 25–45 days including mold development if new. We’ll confirm the exact schedule in your quote.
Do you offer distributor pricing?
Yes. We work with distributors in 50+ countries and offer tiered pricing based on annual volume. Get in touch with your target market and estimated volume for a distributor quote.
Customization & OEM
Can you customize products based on my requirements?
Yes. We offer customized solutions across size, color, logo, material specifications, and packaging. Our R&D team tailors products to meet your specific project needs — from simple private labeling to full new-product development.
What’s the difference between OEM and ODM?
OEM: you provide the design or pick an existing product — we manufacture to spec with your branding. ODM: you describe the requirement — our R&D team handles concept design, material selection, mold development, and trial production.
Will you protect my design and drawings?
Absolutely. We sign a standard NDA before you share any drawings. Your designs stay confidential throughout the project and beyond. Our 27-year track record with global distributors is built on trust.
Can you make a product I don’t see on your site?
Very likely. We operate an in-house mold workshop and have developed thousands of SKUs beyond what’s listed. Send us a drawing, photo, or even a hand sketch and our engineers will assess feasibility within 3 business days.
What customization options are available for packaging?
Custom color boxes, printed poly bags, shrink wrap, header cards, barcodes, and palletization — retail-ready or bulk-ready. Multilingual instruction sheets included.
Shipping & Logistics
Which shipping methods do you use?
Samples and small orders go via DHL, FedEx, UPS, or TNT (3–7 days). Bulk orders ship by sea — FCL or LCL, 15–40 days depending on destination. Air freight is available for urgent shipments.
What Incoterms do you work with?
EXW, FOB, CFR, CIF, and DDP. Most clients choose FOB Ningbo or FOB Shanghai. We can also arrange door-to-door DDP to your warehouse.
How many units fit in a 20′ or 40′ container?
It varies by product. For example, a 40′ HQ container holds roughly 12,000–15,000 nested 750mm cones. Our 2026 catalog lists exact loading quantities for every SKU — request your copy.
Do you handle export documentation?
Yes. We prepare commercial invoice, packing list, bill of lading, certificate of origin, and any certificates your customs authority requires. Full tracking at every stage.
Can you consolidate mixed products in one shipment?
Yes — mixed-SKU consolidation is standard practice. We warehouse your order until all lines are ready, then load a single container. This cuts your per-unit freight cost significantly.
Quality & Certification
What is your manufacturing experience?
AoLun Traffic Equipment Co., Ltd. was established in 1999 and has over 27 years of professional R&D and manufacturing experience in rubber and plastic traffic safety products.
Which standards do your products meet?
Our products meet EN, ASTM, and MUTCD specifications, and our factory operates under a certified ISO quality management system. Test reports are available on request per product line.
How do you control quality?
Incoming material inspection, in-process checks at every station, and final AQL sampling before loading. Every batch is traceable from raw compound to finished goods. Third-party inspection (SGS, BV, TÜV) is welcome.
What is your warranty?
We warrant our products against manufacturing defects for 12 months from delivery. Wear from normal traffic use is excluded. Defective units are replaced or credited on the next order.
Can I visit your factory?
Yes — we welcome factory audits and site visits. Contact us to schedule. We can also arrange a live video tour if travel isn’t convenient.
Still Have a Question?
Can’t find what you’re looking for? Send it to us and we’ll reply within 24 hours.